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The Communication Tendencies Assessment (CTA) is a psychometric tool developed by Dr. Erika Heilman to assess behavioral propensities in dialogue and provide actionable insights for effective communication. The CTA employs unique methodologies that integrate Dr. Heilman’s academic research and professional expertise with established principles from the public domain, examining how behavioral patterns are shaped by personality, experiences, cultural background, and situational context. Designed for practical application, the CTA offers a comprehensive framework for understanding and improving communication dynamics in leadership, team interactions, and organizational settings.
Communication tendencies refer to the patterns, preferences, and habitual ways individuals express themselves and interact with others. These tendencies encompass how people convey information, listen, respond, and interpret messages. Several theoretical frameworks explore these behavioral patterns, which are shaped by personality, experiences, cultural background, and situational context.
By assessing your structural communication patterns, the CTA provides insights into how you engage in conversations and how you can expand your communication effectiveness.
CTA Basic
Beyond Basic, the CTA Assessment Versions are administered by CTA-certified practitioners only. Take the CTA standard with a scheduled practitioner debrief.
CTA Standard
CTA Plus
CTA High Stakes (future)
Do you know a CTA-certified practitioner or want to connect with one in your area? See our CTA Community of Practitioners Directory to connect with a certified practitioner today.
Information provided below - more updates to come!
International Training Providers
Files coming soon.
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